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Cutting Costs and Boosting Connection: How VZO Reporting Saved $24,000 | Northwest Missouri State

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Industry

Higher Education

Challenge

Northwest Missouri State’s orientation team was losing thousands of dollars each year on over-ordered T-shirts and inaccurate meal counts. Without reliable reporting, staff were forced to guess quantities and absorb major food-service costs after contract changes.

Results

By using VZO Reporting to track shirt sizes and guest counts, the team reduced waste and cut dining expenses by $24,000. Savings were reinvested into student engagement programs like bingo and Playfair, directly strengthening connection and retention.

Key Product

VZO

$24,000
CATERING COSTS SAVED OVER TWO YEARS
$7,500
T-SHIRT COSTS SAVED PER SEASON
100
LEFTOVER SHIRTS IN STOCK (DOWN FROM THOUSANDS)
$6,000
REINVESTED IN STUDENT EXPERIENCES

“VZ helped us tighten our belt and free up capital to invest in students and experiences that drive retention.”

Brandi Bix

Assistant Director - Orientation

Signal

Before VZO, ordering and catering relied on guesswork. Staff over-estimated attendance and stock, leading to thousands of dollars in unused materials and food. When vendor contracts changed, those assumptions became expensive mistakes.

System

Using VZO’s Reporting tools, Brandi Bix’s team began collecting exact data on T-shirt sizes and guest counts. Reports could be pulled instantly for vendors, advisors, and dining partners, replacing paper schedules and spreadsheets. By comparing guest counts against real attendance, the team reduced meal waste and kept every order within range.

With the same reporting flexibility, they adjusted shirt orders down to precise sizes, cutting costs while still ensuring every attendee received the correct item.

Outcome

In two years, catering expenses dropped from $59,000 to $34,000 and shirt waste nearly disappeared. The freed-up funds were redirected toward programs that help students bond and stay engaged, including $6,000 in bingo prizes and the return of the Playfair icebreaker.

Brandi notes that the financial savings are important, but the real impact is student connection and retention.

AI Bridge

Northwest Missouri State’s data-driven reporting model is informing future Insight Agents in VZOS. These agents will analyze real-time participation and spending patterns, helping campuses anticipate needs, adjust resources, and link cost efficiency to student engagement.

See how your campus can turn cost savings into student connection.

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