Managing outbound email communications in VisualZen just got easier. Several new tools have been added to the Communication Configuration interface to streamline how you send messages, preview eligible recipients, and make quick content edits.
These enhancements are designed to reduce extra clicks, prevent over-sending, and give you more direct control over your communications—all without leaving the configuration screen.
1. Send Emails Button
Need to quickly resend an existing communication configuration? A new Send button is now available directly on the configuration record.
This allows you to resend to eligible recipients while meeting all associated sending requirements—no need to recreate the configuration or manually manage delivery.
2. Recipient Count Preview
A new Recipient Count field shows how many users would receive the email if it were sent right now. This count adjusts dynamically based on:
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The communication type (e.g., frequency-based logic)
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The recipient’s real-time eligibility (based on actions or status changes in the system)
Important: VisualZen can send a maximum of 5,000 emails at once. If the count exceeds 5,000, the communication will fail to send.
How to manage large sends:
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Duplicate the configuration and apply filters (e.g., by student type) to reduce each group below 5,000 recipients.
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Offset the send times between the configurations to avoid overlap and ensure delivery.
3. Edit Subject Link
A new Edit Subject link appears on the configuration record. Clicking it takes you directly to the Email Subject record that contains the subject line.
This makes it easier to quickly review or revise the subject without needing to locate the email manually.
4. Edit Body Link
The new Edit Body link provides one-click access to the Email Body record for the selected configuration. From there, you can view or modify the full content of the email.
This simplifies the process of making last-minute content updates.
5. Edit Email Template Link
If your system uses email templates, you’ll now see an Edit Email Template link. Clicking it takes you directly to the selected Email Template for that configuration, allowing easy updates to headers, footers, or formatting.
Note: If your system has no email templates configured, this link will not appear.
