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Student Side Overview: Navigating the Student Experience in VZO

🔍 What Students See Upon Login

When a student logs into VZ, they land on their My Task List. This landing page functions as a visual checklist of everything the student needs to complete for orientation.

📌 My Task List Overview

The task list displays all required steps grouped by status: current, upcoming, completed, or all.

There are three types of steps students may encounter:

  • Automated Steps: These update automatically within 1–2 hours once the system detects that the requirement has been met.

  • Manual Steps: Students are responsible for marking these complete after taking action offline.

  • Pending Steps: These are not yet available to the student due to prerequisites or date-based release.

Each step may include an optional help icon with additional guidance, and instructions can appear at the top of the page.

💼 Top Navigation Menu (Hamburger Menu)

Students can navigate through the following links:

  • My Task List: Default landing page.

  • My Reservation: Displays a full snapshot of all reservation details and checklist items.

  • My Schedule (if enabled): Displays assigned orientation sessions. Only available for clients using this optional feature.

  • Check-In QR Code (if enabled): Displays student and supporter QR codes for quick event check-in. Only appears if QR Code Check-In functionality is enabled by VZ.

  • Notifications: Shows all system-generated emails and texts sent to the student.

  • FAQs: Optional help content that can be configured by the admin team or linked by the VZ team to a university FAQ page.

  • Send a Message: Allows students to message staff directly through a contact form. These messages can be accessed and replied to by administrators via the control panel.

  • Reset Password (not available for SSO clients)

  • Sign Out

🗳 Reservation Page

This page is structured into checklist items that vary by client. All checklist items must be completed in order for the student to submit their reservation.

Checklist items may include:

  • Personal Information

  • Emergency Contact Info

  • Questionnaire Responses

  • Dates (Session selection)

  • Supporters (Details about guests)

  • Course Ranking (If enabled)

  • Merchandise (If enabled)

  • Payment History (Includes manual and system-recorded payments)

🔧 Checklist items and their order vary per client and can be edited by VisualZen staff.

✏️ Editing Capability

Students can edit the content in each checklist item unless a specific field is set to read-only.

Checklist items can be locked from editing if:

  • A lock date is configured within the event setup.

  • The student is registered for that event.

This allows institutions to freeze information after a certain date, such as prior to event start.

🌐 Branding, Help, and Admin-Editable Elements

The student interface includes a number of areas where client-side help content can be edited, as well as branding elements that are configured by VisualZen staff.

Editable Elements Overview:

  • Instruction Boxes (blue icon): Admin-controlled; appear at the top of forms or pages. Useful for announcements, tips, or instructions.

  • Help Icons (green question mark): Admin-controlled; provide per-step guidance next to form elements.

  • System Messages (red icon): Admin-controlled; appear when students encounter errors or system logic blocks. These messages are editable through the Control Panel.

Best Practice: Before go-live each season, impersonate a test student to verify all visible instructions, help boxes, and data mappings.

Social media links and all branding elements (colors, logos, header/footer, etc.) are configured and maintained by VisualZen staff.

📊 Support Tools

  • Send a Message: A form-based way to reach staff directly. Pre-filled with student info.

  • Notifications: Email and text messages sent by the system are displayed here for transparency and recordkeeping.

🔹 Check-In QR Code Page (If Enabled)

If QR Code Check-In is used, the student and supporter QR codes appear here with session dates/times. These can be scanned at event check-in for attendance logging.

⚠️ Impersonation Limitations (For Admins)

Admins who impersonate a student will be logged out of the admin session. For testing or troubleshooting:

  • Use Impersonation in one browser (e.g., Firefox)

  • Keep the Admin session open in a second browser (e.g., Chrome) This allows real-time updates and troubleshooting.