Privacy Notice

Effective Date: January 1, 2025

VisualZen, Inc. is committed to protecting your privacy. This Privacy Notice outlines how we collect, use, and safeguard information in connection with our services.

Information We Collect
We may collect basic information such as:
- Name and contact information (e.g., email address)
- Information submitted through support or service requests
- Limited system usage data to support performance and reliability

VisualZen does not directly collect or control student or end-user data. Our client institutions are responsible for managing that data within the VZO platform.

How We Use Information
We use collected information to:
- Provide, operate, and improve our services
- Communicate with clients regarding support, updates, and operations
- Maintain system performance and security

Data Sharing
VisualZen does not sell personal data. Information may be shared only:
- With trusted service providers supporting our infrastructure
- As required by law or contractual obligations

Data Security
We implement administrative, technical, and physical safeguards to protect information, including access controls and secure hosting environments.

Data Retention
Information is retained only as long as necessary to fulfill service and contractual obligations.

User Rights
Requests related to personal data (including access, correction, or deletion) should be directed to the client institution responsible for that data.

Contact Information
For more details, contact us at 855-676-3546 or hello@govzo.com.